Setting up the End-User Notification Email Account is important because this email account will be used to send forgotten username and password emails to your end users, as well as signup links that are generated by the end-user, signup link emails when using the admissions link, email alerts that are sent to parents when a contract has been completed, email alerts if a SchoolMessenger sync fails, and email alerts if a custom form in an inquiry, application, or donation form is unbalanced. Here are some quick steps on how to set up the End-User Notification Email Account.
NOTE: This email account automatically defaults to using firstname.lastname@example.org if it hasn't been set up so that these emails will be sent without issue. BigSIS will automatically generate an email to the school notifying you that this email account is not set up properly and needs to be remedied. That might be why you are here and you can continue with the below instruction!
- Go to System > Settings > Client Settings > General. Now, select an email account from the End-User Notification Email Account drop-down menu. Click Save and Back when you are done.
NOTE: The email accounts you will see in the this drop-down menu are based on the email account(s) your user is tied to. If you do not see the email account you are looking for, return to the Email Accounts table and temporarily add yourself as a user to the email account in question. This will allow you to return to the client End-User Notification Email Account drop-down menu and select the correct email account. You may opt to remove yourself as a user on that email account when you are done.