Go to Favorites > Families. Select and Edit the appropriate family.
From the Invoices tab select and Edit the correct invoice. (Right-click and "Open image in new tab" to enlarge)
This will take you to the Edit Invoice screen. Click Apply New Payment.
This will take you to the Add Payment screen. Start by selecting the Payment Type. Enter the appropriate information based on the payment type selected.
For each payment type, you will have the option to enter the Amount and select the Schedule Choice. By default, Spread over Remaining Schedule will be selected. This will spread the amount you are entering evenly over all of the remaining payment dates the user has (e.g, if you input $1,000 and the next ten payments are for $500 this will apply $100 to each of the remaining payment dates lowering the remaining payment amounts to $400).
If you select Apply Today this will apply the total amount to the next payment and will distribute any remaining amount to each subsequent payment date (e.g, if you input $1,000 and the next ten payments are for $500 this will apply $500 to the first and second payments and $0 to any remaining payment dates).
After entering the appropriate information click Save and Apply and you are done!
IMPORTANT: The list you will see in the Payment Type field will be dependent on what payment types your school is set up to take with BigSIS. By default, you will see Check, Cash, Adjustment, and Other. If your school uses tuition management you will also see payment types based on your Authorize.net setup. This will include the default choices and may also include Credit Card, eCheck (ACH), or Save Payment Method. Click on any of the following examples for a screenshot of the fields included: Credit Card, eCheck (ACH), Check, Cash, Adjustment, Other, and Saved Payment Method.