Un-apply the Payment
- Go to Favorites > Families. (If you don't see this option contact firstname.lastname@example.org for more assistance.)
- Locate and edit the record for the family.
PRO TIP! Don't forget you have filter options to narrow your list!
(Right-click to "Open image in new tab" to enlarge)
- This will take you to the Edit Family page. The Invoices tab will be shown by default where you can select and edit the Tuition Contract invoice.
- Click the Payments tab. Select the applied payment and click Un-Apply. Confirm this action by clicking Ok.
- Click Back to the Edit Family page. Click Recalculate Family and you will now see an Un-Applied Balance and may make edits/changes to the contract.