How to Fix Payment Error in the Portal

The following article will help you update your payment information in the portal. For more assistance on updating credit card info click here. To add a new payment method click here.

1. Start by logging in to your portal. Click here for help on logging into the portal. 
2. After logging in to the portal, click on the Financial tab at the top.
   
   
3. Click the Payment Methods tab on the left. You can then update an existing payment method by clicking Re-enter Payment Information. You will be prompted to add payment information based on the payment type used.
   PRO TIP! You can also add a new payment method. New payment methods will, by default, be used for your payment plans.