Making Payment Plans Offline (aka: taking payments off auto pay) By BigSIS Support Staff August 08, 2023 16:53 Updated Follow Go to Leads > edit Lead > edit Agreement. Click Change to update the payment plan. Select Pay Offline instead of with auto pay. Click Ok when you are done. Related articles Updating Payment Methods for Payment Plans from an Agreement Changing a Payment Plan (Family Account) Updating Payment Method for Billing How to Reset a Payment Method in the Portal Troubleshooting Leads and Families for Tuition Management Comments 0 comments Please sign in to leave a comment.