Replacing a Payment Method in the Portal

Use these instructions to replace an existing payment method you are using for payments. You will need to start by adding a new payment method before you can remove the existing payment method.

1. Start by logging in to your portal.  
2. Now, click the My Financial tab. Click New 'My Account' Portal button. 
   
3. This will take you to your billing portal. Start by clicking New to add your payment method.
   
4. Click Bank Card or Credit Card and enter the necessary information. Click Save and you are done!
    IMPORTANT! Credit card rates are typically 2.9% + $0.30 per payment. ACH typically is a flat rate of $0.25 per transaction.                          
   • Credit Card example
   • Bank Account example
5. Once you have added the new payment method you can remove any remaining payment method. Select the options button > click Remove and you are done.
   IMPORTANT! Your new payment method will be used as the default payment method. Click here if you need help verifying a bank account.
   
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